Basically we're on the phone (mostly on hold) whenever we have a free second to deal with *bitchy* customer service people. Why are they always in a bad mood? And if they're not nice people, they should really not choose a job where they interact with people all day. Give me an overseas Indian rep any day, at least they are nice.
So pretty much I'm waiting for things to calm down. We've been wanting to fix our garage and do other minor things around the house, but things keep coming up where we need to pay for something we didn't anticipate.
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